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latest news regarding this blog
Written by
Holger Imbery
Latest Posts
Here, you’ll discover the latest posts that explore new insights, creative projects, and unique perspectives on the world. Dive in, explore, and uncover something new with every read.
Enhance Your Automated Customer Service by Giving Virtual Agents a Face and Personality
In today’s customer service landscape, virtual agents in text chats and voice calls have become quite common. However, it’s time to move beyond these faceless interactions and embrace virtual agents with a face that exhibit human-like behavior. V...
Written by
Holger Imbery
Revolutionizing Teamwork - Unleashing the Power of Copilot Pages for Seamless Document Collaboration with Links for IT-Admins
In recent weeks, we’ve gained the ability to collaborate in groups and teams on documents using Copilot. This new feature, Copilot Pages, has quickly become one of the most potent collaborative tools introduced. It allows multiple users to work to...
Written by
Holger Imbery
Enhance Your Copilot for Microsoft 365 Experience - When Plain Copilot Isn't Enough
In today’s fast-paced digital world, the need for efficient and reliable tools has never been greater. Extending Copilot for Microsoft 365 and leveraging declarative agents are at the forefront of this evolution, offering users unparalleled produc...
Written by
Holger Imbery
Easy Steps to Create Multilingual IVRs with Copilot Studio in Dynamics 365 Customer Service or ContactCenter
For effective multilingual customer service, it is essential to have voice Copilot custom agents that can operate in multiple languages, particularly when you want to offer customers the option to choose their preferred language on the phone. Alth...
Written by
Holger Imbery
Azure AI Studio - a curated list
Azure AI Studio emerges as a beacon of innovation in the rapidly evolving landscape of artificial intelligence (AI). Offering a suite of tools that significantly simplify the process of developing AI applications, this article delves into the myri...
Written by
Holger Imbery
Copilot Studio - a curated link list
Copilot Studio is a dynamic platform that enhances the creative process and is a robust tool for developing custom copilots. It uniquely enables the extension of existing copilots, such as Copilot for Microsoft 365, allowing users to customize AI ...
Written by
Holger Imbery
Step-by-Step Guide to Launching an Enterprise Chat Application with Azure AI Studio
After thoroughly examining the insights from my comprehensive article on the ‘build versus buy’ dilemma, you’ve reached a strategic decision to embark on constructing a bespoke chatbot. This decision is rooted in the desire to harness the capabili...
Written by
Holger Imbery
Choosing Generative AI Solutions - Build Your Own or Use Microsoft Copilot?
In the realm of artificial intelligence, particularly regarding generative pre-trained transformers (GPT), organizations often engage in debates over which model is superior. The discourse frequently revolves around terms like “goodGPT” or “better...
Written by
Holger Imbery
The New Voice Capabilities of Copilot Studio - A Comprehensive Overview
This article is the second in a mini-series. In the first part, I discussed integrating the voice channel for Dynamics 365 Contact Center and Dynamics 365 Customer Service Premium. Introduction In the rapidly evolving landscape of artificial int...
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Holger Imbery
Enhance Customer Service with Dynamics 365's Integrated Voice Channel
This is the first article in a two-part series. The next piece will discuss integrating a Copilot Studio Voice Bot into the Voice Channel. Dynamics 365 Contact Center or Dynamics 365 Customer Service Premium enhances the capabilities of customer ...
Written by
Holger Imbery
Unleashing the Power of AI with Copilot in Dynamics 365 Sales
In the fast-paced sales world, staying on top of leads and opportunities can be daunting. But what if you had an AI assistant to help you out? Enter Copilot, a feature in Dynamics 365 Sales that’s revolutionizing the way sales teams operate. What...
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Holger Imbery
Copilot for Dynamics 365 Customer Service - A Comprehensive Guide
Microsoft Dynamics 365 Customer Service has introduced a game-changing feature known as Copilot. This AI-powered tool is designed to provide real-time assistance to customer service agents, enabling them to resolve issues faster, manage cases more...
Written by
Holger Imbery
Revolutionizing Customer Service The Power of Copilot Studio Voice Copilots in Dynamics 365
In today’s fast-paced business world, delivering outstanding customer service is essential. Companies need efficient and effective solutions to handle customer inquiries, streamline processes, and improve user experiences. This is where Copilot St...
Written by
Holger Imbery
Enhancing Customer Connections The Power of Preferred Agent Routing in Dynamics 365 Customer Service
In the dynamic world of omnichannel contact centers, the concept of preferred agent routing stands out as a cornerstone for delivering exceptional customer service. This strategic approach fosters a sense of familiarity and personalization by conn...
Written by
Holger Imbery
Enhancing Whiteboard Capabilities with Copilot
Introducing Copilot in Whiteboard - an innovative tool that revolutionizes how you create and collaborate on ideas and projects. Copilot helps you generate new ideas, transform them into visually stunning concepts, organize thoughts into logical c...
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Holger Imbery
Streamline Your Excel Work - Effective Data Management with Copilot
Copilot for Microsoft 365 in Excel is designed to enhance productivity by assisting with data analysis, comprehension, and visualization. Here are some of the ways it can help: Analyze and Visualize Data: Copilot can help you explore and ...
Written by
Holger Imbery
Improve Your PowerPoint Slides with Creativity Tools from Microsoft 365 Copilot
In the current landscape of digital solutions, Copilot for Microsoft 365 emerges as a pivotal tool within Microsoft 365. This article focuses on CoPilot for PowerPoint, which is designed to enhance the efficiency and quality of presentation creati...
Written by
Holger Imbery
Kickstart Your Experience with Copilot in Microsoft Teams Meetings
During a meeting Incorporate Copilot into Teams meetings to efficiently summarize crucial discussion points, track contributions and differing viewpoints, and propose actionable tasks, all dynamically as the meeting unfolds. Transcription is req...
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Holger Imbery
Utilize CoPilot for Microsoft 365 to enhance the effectiveness of your email
Microsoft Copilot for Microsoft 365 is an AI-powered tool that can improve email communication in many ways. Here are some methods to fully utilize Copilot’s capabilities: Contextual Suggestions: Copilot examines your email content and of...
Written by
Holger Imbery
Using Microsoft Copilot in Word
Copilot in Word is a revolutionary tool that uses AI to assist you in writing any document. Whether you need to create a report, a blog post, a resume, or a letter, Copilot in Word can generate relevant and coherent text for you based on your inpu...
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Holger Imbery
Enjoy Copilot's writing assistance anywhere in your browser at no extra charge
Copilot is an intelligent AI assistant that simplifies workflow and increases productivity. It helps you draft, edit, and polish your writing. It provides intelligent suggestions, synonyms, and different ways of expressing your ideas to improve yo...
Written by
Holger Imbery
Microsoft 365 (graph-grounded) Chat Prompts
Writing good prompts can be straightforward, but following specific rules is essential. Please refer to an article on this blog about crafting effective prompts, and remember: iterate, iterate, and iterate. When communicating with Copilot, you ca...
Written by
Holger Imbery
The Evolution of Interaction - An Essay on Copilot (graph grounded) Chat
In technological advancements, the emergence of AI-driven chat interfaces represents a significant leap forward in human-computer interaction. Among these, Microsoft Copilot (graph grounded )Chat stands out as a prime example of how artificial int...
Written by
Holger Imbery
Unlocking Productivity and Creativity - Harnessing the Power of Microsoft 365 Copilot with good prompts
With Microsoft 365 Copilot, you can boost your productivity and creativity with the help of an AI assistant. It leverages LLMs, an artificial intelligence algorithm that applies deep learning methods and large data sets to comprehend, condense, an...
Written by
Holger Imbery
Future Improvements for CoPilot Studio Voicebots - A Roadmap Update
Voice bots, also known as voice-based virtual assistants, are revolutionizing customer service by offering a range of benefits that enhance the customer experience and operational efficiency. In the fast-paced world of customer service, voice bot...
Written by
Holger Imbery
How Human Handover in Chatbots Improves Customer Service
Chatbots are increasingly popular and effective for automating customer service and offering immediate responses to common inquiries. However, chatbots aren’t flawless and may struggle with complex or sensitive issues requiring human intervention....
Written by
Holger Imbery
Add a Copilot Studio Bot to Dynamics 365 Customer Service for Improved Assistance
Omnichannel for Customer Service augments the functionality of Dynamics 365 Customer Service Enterprise by offering many features. These features empower organizations to establish immediate and interactive communication with their clientele via d...
Written by
Holger Imbery
Exploring the Potential of Retrieval-Augmented Generation using Azure Open AI Solutions and build your ownGPT
In the realm of artificial intelligence (AI), Retrieval-Augmented Generation (RAG) is a groundbreaking approach that enhances the output of large language models (LLMs). It achieves this by referencing a reliable external knowledge base, separate ...
Written by
Holger Imbery
Leveraging Dynamics 365 Customer Service for a Superior Digital Contact Center Experience
Introduction In the digital age, customer service has evolved beyond traditional call centers. Today, businesses leverage advanced technologies to create digital contact centers that provide seamless, omnichannel customer experiences. One such te...
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Holger Imbery
Dynamics 365 Customer Service - Verify Users with a Single-Use Password in Text Chat
Motivation In the digital world, ensuring the security and integrity of user data is paramount. One of the key ways to achieve this is through user authentication in text and voice chats and the use of One-Time Passwords (OTPs). Let’s delve into ...
Written by
Holger Imbery
SharePoint Integration Add Your Custom Microsoft Copilot Studio Copilot with SSO Support
Integrating a Microsoft CoPilot Studio Copilot into a Microsoft SharePoint site can significantly enhance user experience and productivity. This assistant can provide real-time assistance to users, guiding them through the site, answering their qu...
Written by
Holger Imbery
Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform - A Comprehensive Guide (Part 6 - digging deeper)
This is the sixth part of a series of articles, part 1 (basics and background & part 2 (preparing your environments) & part 3 (working with solutions) & part 4 (working with pipelines & part 5 (approvals with pipelines) were publis...
Written by
Holger Imbery
Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform - A Comprehensive Guide (Part 5 - approval with pipeline)
This is the fifth part of a series of articles, part 1 (basics and background & part 2 (preparing your environments) & part 3 (working with solutions) & part 4 (working with pipelines) were published before. Incorporating an approval ...
Written by
Holger Imbery
Multilingual Magic: Power Virtual Agents / CoPilots for Global Engagement (preview)
Multilingual bots are chatbots capable of communicating with customers in various languages while maintaining all content within a single bot. Often, they can automatically detect the preferred language and respond accordingly, offering customers ...
Written by
Holger Imbery
Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform - A Comprehensive Guide (Part 4 - working with pipelines)
This is the fourth part of a series of articles, part 1 (basics and background & part 2 (preparing your environments) & part 3 (working with solutions) were published before. Pipelines in the Power Platform strive to make application life...
Written by
Holger Imbery
Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform - A Comprehensive Guide (Part 3 - working with solutions)
This is the third part of a series of articles, part 1 (basics and background & part 2 (preparing your environments) were published before. Solutions are a key feature of Power Platform that allows users to transport apps, bots, and component...
Written by
Holger Imbery
Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform - A Comprehensive Guide (Part 2 - environment setup)
This is the second part of a series of articles, part 1 (basics and background) was published before. Reminder: Environment strategy You must establish separate app development and production environments to adhere to application lifecycle manag...
Written by
Holger Imbery
Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform - A Comprehensive Guide (Part 1 - the basics)
Motivation Low-code development is a contemporary method in software development that allows developers to construct applications with minimal coding by utilizing graphical interfaces and pre-built components. Low-code platforms provide numerous ...
Written by
Holger Imbery
Revolutionizing Bot Building - Unleash the Power of Generative Actions in Power Virtual Agents
Note: This article showcases a preview feature. Preview features are not intended for production use and may possess limited functionality. These features are made available prior to an official release, allowing customers to gain early access an...
Written by
Holger Imbery
Create Your ownGPT in a Protected Way and Advance Its Potential (Part 5) - Refine and enhance knowledge on your own data
5. part of a series building the foundation - part 1 & adding your own data - part 2 & adding a chat history - part 3 & adding channels and taking actions on the results part 4 were published before. Motivation When working with...
Written by
Holger Imbery
Create Your ownGPT in a Protected Way and Advance Its Potential (Part 4) - adding additional channels and take action on your data
Third part of a series building the foundation - part 1 & adding your own data - part 2 & adding a chat history - part 3 were published before Motivation You can deploy your model to Power Virtual Agents directly from Azure OpenAI St...
Written by
Holger Imbery
Create Your ownGPT in a Protected Way and Advance Its Potential (Part 3) - activate chat history for adding a more convenient way to work!
Third part of a series building the foundation - part 1 & adding your own data - part 2 were published before Motivation After deploying ownGPT and incorporating our company data into the bot’s knowledge base, we aim to provide our users wit...
Written by
Holger Imbery
Create Your ownGPT in a Protected Way and Advance Its Potential (Part 2) - Incorporating your own data to create unique experiences
second part of a series part 1 (the basics and installing the gui) of the series was publish a week earlier Motivation In this second part of the series, we will learn how to customize our chatGPT clone with our own data using Azure OpenAI Serv...
Written by
Holger Imbery
Create Your "ownGPT" in a Protected Way and Advance Its Potential (Part 1) - a simple web chat experience targeting chatGPT through AOAI
Motivation You want your “ChatGPT” to operate in a secure environment, ensuring all data and interactions with your “bot” remain private. Your prompts (inputs) and completions (outputs), your embeddings, and your training data: Are NOT ...
Written by
Holger Imbery
Azure OpenAI Services as a CoPilot in Visual Studio Code
Motivation With Azure OpenAI services enhanced by your data, robust language models and Azure Cognitive Search work together to index your data and provide responses following your organization’s policies. This ensures the protection of your inte...
Written by
Holger Imbery
Azure OpenAi services: working with your own data without compromising your intellectual property
Motivation With Azure OpenAI services enhanced by your data, robust language models and Azure Cognitive Search work together to index your data and provide responses following your organization’s policies. This ensures the protection of your inte...
Written by
Holger Imbery
Customer Service Automation: The Perfect Duo of Dynamics 365 Customer Service & Power Virtual Agent
Motivation Customer service is a crucial aspect of any business, influencing whether customers will return or opt for a competitor. In today’s world of intense competition and heightened customer expectations, companies must seek ways to improve ...
Written by
Holger Imbery
Elevate Your Dynamics 365 Customer Service with the Voice Channel: A Simple Guide
In Dynamics 365 Customer Service, representatives can use the voice channel to communicate with customers over the phone and resolve issues. Although chat, SMS messages, and social media have become popular channels for customers to seek support f...
Written by
Holger Imbery
Generative Answers with Power Virtual Agents
Generative answers within Power Virtual Agents offer a convenient way for your bot to retrieve and display information from various sources, both internal and external. Unlike authored topics, generative answers do not require pre-determined subje...
Written by
Holger Imbery
Enhancing Customer Support with Power Virtual Agent Copilot
By harnessing the power of AI large language models, Power Virtual Agents revolutionizes chatbot development, enhancing their utility and significantly minimizing manual authoring and configuration requirements. You can: Create an instan...
Written by
Holger Imbery
Enhancing Customer Support with Dynamics 365 Copilot
Copilot for Dynamics 365 Customer Service is an AI-powered tool designed to enhance the agent experience. By providing real-time, AI-driven assistance, agents can swiftly resolve issues, effectively manage cases, and automate routine tasks. This e...
Power Virtual Agent in a Day - a curated link list
Attending a “Power Virtual Agent in a Day” (PVAinaDay) workshop is highly recommended when beginning with Power Virtual Agents. After conducting numerous workshops alongside colleagues and utilizing our script to engage participants, we adopted Mi...
Written by
Holger Imbery
Dynamics 365 Customer Service: Effortlessly Detect Clients in Conversations
You can better assist customers by automatically identifying them and viewing their account and case details on the Active Conversation page. One way to achieve this is by setting up pre-conversation questions in the appropriate chat widgets. See ...
Written by
Holger Imbery
Dynamics 365 Customer Service: Assessing Customer Experience with Surveys
Motivation A pre-survey and a post-survey in a customer service scenario can provide valuable information about the customer’s expectations before and after interacting with the service provider. The pre-survey can help identify any potential iss...
Written by
Holger Imbery
Dynamics 365 Customer Service: Design Your Own Live Chat Experience
Motivation As an escalation point, live chat is a critical aspect of text chatbots, providing a human touch to the interaction. While chatbots can handle basic inquiries, they may lack the capacity to manage complex or emotionally charged situati...
Creating Multilingual Chatbots with Power Virtual Agents: 3 Workarounds to Get Started
Motivation Two of our “Power Virtual Agents in a Day” guests’ most frequently asked questions can be answered in three distinct ways. Herein, I will discuss the answers to these queries: How can I utilize Power Virtual Agents in a langua...
Written by
Holger Imbery
Transform your AI assistants with the ability to generate answers, perform actions, and additional features using Microsoft Power Virtual Agents
Bots are handy tools in today’s fast-paced digital world, serving as virtual assistants to help users accomplish various tasks. These bots primarily perform two essential functions: answering user queries or completing actions by calling backend A...
Written by
Holger Imbery
Business Process Automation for Sustainability: Why It Matters
In my previous articles, I focused on the how, and here I will switch the perspective and dig deeper into the why. To bring us to standard wording: Business process automation (BPA)It is defined as automating complex business processes and funct...
Written by
Holger Imbery
Power Virtual Agents and PowerFX: A Sneak Peek
Power Virtual Agents and PowerFX are two powerful tools that can create complex logic for bots to manipulate data. With these tools, you can create bots with more complex logic without the need for extensive development. PowerFx is a low-code lang...
Written by
Holger Imbery
Power Virtual Agents: Find Online Content-Based Topic Suggestions
Power Virtual Agents is a powerful tool that allows users to populate their chatbots with existing web pages or files. With AI-assisted authoring technology, this feature recognizes a webpage’s or online file’s structure and content and segregates...
Written by
Holger Imbery
Bot Framework Composer and Power Virtual Agents: Why It's Time to Make the Switch
Important! This article contains information about features that are currently in preview. It is subject to change and should not be used in production environments. Power Virtual Agents provides early access to these features, enabling custome...
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Holger Imbery
Comparing Power Virtual Agents for Microsoft Teams vs Standalone Subscription: Which One to Choose?
Motivation I do Power Virtual Agents in a Day Workshop with many participants every month. And every month, I get asked one question most of them have: There is Power Virtual Agents as a standalone paid offer and Power Virtual Agents as a combine...
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Holger Imbery
Azure OpenAI Services: Mastering the Art of Text Creation and Modification
Learn how to generate or manipulate text using Azure OpenAI service. This powerful tool provides various models with an easy-to-use and efficient text-in, text-out interface. The model can accurately create a completion that reflects the context o...
Written by
Holger Imbery
Creating Powerful Bots with Power Virtual Agents' Natural Language Understanding and Custom Entities
Power Virtual Agents is a virtual digital assistant SaaS Solution that uses Natural Language Understanding (NLU) to comprehend user intentions. NLU enables the bot to detect trigger phrases and identify entities within a user interaction, from pho...
Written by
Holger Imbery
Azure OpenAI Services: Getting started.
This is a first article of a series on Azure OpenAI Services. This article describes how to start and brings you directly to Azure OpenAI Service Studio. Figure: Azure OpenAI Service Studio Background OpenAI is an artificial intelligence rese...
Written by
Holger Imbery
Power Virtual Agents - Create and Edit with Copilot (preview)
Motivation Imagine you are working on a Power Virtual Agents project and wish for an experienced colleague to consult with and receive guidance from. You are in luck, as the editing canvas will come with an integrated expert on Power Virtual Agen...
Written by
Holger Imbery
Power Virtual Agents - GPT based conversation booster (preview)
Motivation When designing and creating a chatbot with Power Virtual Agents, a situation can occur that users may ask questions that your bot does not have an answer for. To ensure that users have access to the information they need, the boosted c...
Written by
Holger Imbery
Dynamics 365 Customer service - always an answer to every question
Motivation Envision every agent provide your customer with precise and compliant answers to their inquiries that are in line with your corporate policies. To facilitate this, we can implement a knowledge base with frequent questions and answers. ...
Written by
Holger Imbery
Power Virtual Agents: Use OpenAI GPT-3.5 as a helper for trigger phrases and custom entities
Motivation When giving a “Power Virtual Agents in a Day” workshop, we start by creating topics and custom entities with the participants. While we are defining trigger phrases and synonyms for the closed lists in the custom entities, we often get...
Written by
Holger Imbery
Dynamics 365 Customer service: Realtime translation to break barriers in text chats.
Prerequisites You must add a web resource and ensure the required language translation services are configured. Enable call recording and transcription for the translated voice call transcripts to be displayed. Motivation ...
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Holger Imbery
Dynamics 365 customer service - configure call recording and transcription for voice bots and agent dialogues
Dynamics 365 customer service: configure call recording and transcription for voice bots and agent dialogues drive service improvements with data Disclaimer This kick-starter guide describes the possibility of configuring call recording and cal...
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Holger Imbery
personalized customer experience with voice bots and Dynamics 365 Customer Service
personalized customer experience with voice bots and Dynamics 365 Customer Service Motivation Imagine calling a company you have a contract with and doing regular business with. From the beginning, their automated self-service platform knows any...
Written by
Holger Imbery
Dynamics 365 Customer Service - escalating to a Teams User
Dynamics 365 Customer Service - escalating to a Teams User Motivation Service for Customers and employees is not always limited to Dynamics 365 Customer Service. The enterprise employees must often assist agents in customer service scenarios and...
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Holger Imbery
Dynamics 365 Customer Service Voice Channel
Dynamics 365 Customer Service Voice Channel Motivation When you create a free Dynamics Customer Service trial, you will get sixty minutes of PSTN Calls (US Toll-free Numbers). After 60 minutes, you can bring your SIP-Trunk via Azure Communicati...
Written by
Holger Imbery
Multilingual IVR Replacement for Dynamics 365 Customer Service (Voice Bot)
Multilingual IVR Replacement for Dynamics 365 Customer Service (Voice Bot) Imagine serving your customers and employees immediately in their native language, without waiting in Contact Center Queues, 24/7, with your new self-service voice bot fac...
Written by
Holger Imbery
Power Virtual Agents extensions for Dynamics 365 (workaround on installation hiccups)
Power Virtual Agents extensions for Dynamics 365 (workaround on installation hiccups) Situation You want to use Power Virtual Agent with Dynamics 365 Customer Service, and you are trying to install the extensions to activate variables and action...
Written by
Holger Imbery
The Chitchat of the other kind - ChatGPT in Power Virtual Agents
The Chitchat of the other kind - ChatGPT in Power Virtual Agents (By now) more weekend fun than a scenario to implement in a production environment. Motivation While working with bots, you must consider two points, how to present the answer and...
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Holger Imbery
Dynamics 365 Customer Service with Power Virtual Agents - Part 2 (automation with voice/voice bots)
Dynamics 365 Customer Service with Power Virtual Agents - Part 2 (automation with voice/voice bots) This article is the second part of a Kickstarter of two pieces and part of my “Dynamics 365 automation with bots/voice bots 101” series. In this ...
Written by
Holger Imbery
Dynamics 365 Customer Service with Power Virtual Agents - Part 1 (automation with text chat)
Dynamics 365 Customer Service with Power Virtual Agents - Part 1 (automation with text chat) This article is the first part of a Kickstarter of two pieces and part of my “Dynamics 365 automation with bots/voice bots 101” series; in this article a...
Written by
Holger Imbery
Power Virtual Agents - a low-code platform for conversational assistants
Power Virtual Agents - a low-code platform for conversational assistants Power Virtual Agents are part of Microsofts Power Platform and an ideal start for developing conversational (voice-)bots. It is not just another low-code bot platform with ...
Written by
Holger Imbery
Use CRM Data in your Power Virtual Agent Voice Bot
Use CRM Data in your Power Virtual Agent Voice Bot You might have read my beginner level step-by-step kick-starters to create your first (voice-) bot and might have implemented Caller ID detection in your bot. Then this article is here to dig ...
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Holger Imbery
Give your Bots a voice
Give your Bots a voice Enabling your chatbot to use voice on a telephone line is straightforward, and there are several solutions in the market to do so. This guide will focus on a solution called Voice.Ai and Power Virtual Agents as a bot platf...
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Holger Imbery
Extend Power Virtual Agent with Azure Cognitive Services
Extend Power Virtual Agent with Azure Cognitive Services Power Virtual Agent (PVA) is getting better and better from Release to Release, but there are situations where you want to use Azure Services to improve your user’s experience. Why not com...
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Holger Imbery
Power Virtual Agents Application Lifecycle Management
Power Virtual Agents Application Lifecycle Management a Step-by-Step Kickstarter to building automated software development lifecycle workflows for Power Virtual Agent and the Power Platform This step-by-step guide will focus on best practices t...
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Holger Imbery
Build your first (voice-)bot with Microsoft Power Virtual Agent
Build your first (voice-)bot with Microsoft Power Virtual Agent Power Virtual Agent - low code development platform for conversational bots Power Virtual Agent is a member of the Microsoft Power Platform. Power Virtual Agents (PVA) are ...
Written by
Holger Imbery