#dynamics-365
Read more stories on Hashnode
Articles with this tag
Voice bots, also known as voice-based virtual assistants, are revolutionizing customer service by offering a range of benefits that enhance the...
Chatbots are increasingly popular and effective for automating customer service and offering immediate responses to common inquiries. However,...
Introduction In the digital age, customer service has evolved beyond traditional call centers. Today, businesses leverage advanced technologies to...
💡 Copilot Studio was known as Power Virtual Agents before renaming Attending a "Copilot Studio in a Day" (CSinaDay) workshop is highly recommended...
Copilot for Dynamics 365 Customer Service is an AI-powered tool designed to enhance the agent experience. By providing real-time, AI-driven...
You can better assist customers by automatically identifying them and viewing their account and case details on the Active Conversation page. One way...
