Holger Imbery
thecognitiveservicesninja

thecognitiveservicesninja

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Series

Why

Because taking action leads to progress and meaningful change.

Articles in this series

Business Process Automation for Sustainability: Why It Matters

May 27, 20234 min read

and how to start. ยท In my previous articles, I focused on the how, and here I will switch the perspective and dig deeper into the why. To bring us to...

Business Process Automation for Sustainability: Why It Matters

Customer Service Automation: The Perfect Duo of Dynamics 365 Customer Service & Power Virtual Agent

Aug 19, 20233 min read

Motivation Customer service is a crucial aspect of any business, influencing whether customers will return or opt for a competitor. In today's world...

Customer Service Automation: The Perfect Duo of Dynamics 365 Customer Service & Power Virtual Agent